Refund Policy

At Moosa’m, customer satisfaction is our priority. Please read our refund policy carefully before placing your order.

Return & Exchange Conditions

• Return/Exchange is not applicable on:
  • Limited Sale Items

Refund Process

• In case of a refund, delivery charges will be deducted from the total order amount.
• Customers are required to send the product back to us first before any Return, Exchange, or Refund process can be initiated.
• Product must be unused and returned in its original condition with packaging.

Important Notes

• Refunds are processed only after the returned product has been received and inspected.
• Any damaged or used product may not qualify for a refund or exchange.

We appreciate your trust and cooperation.